Your Questions Answered
We have put together the most frequently asked questions (FAQs) that we think may give you the answers you need.
Getting air conditioning installed can seem daunting if you’re new to it. There is no such thing as a silly question and our staff are always on hand to help if needed.
Can’t find the answers you’re looking for? Please get in touch with us. Our aim is to make this process as flawless and stress-free for you as possible.
The indoor units expelling air should be practically silent. Sometimes a small vibration noise can be detected from an outdoor unit’s motor, however this is not common and can be fixed with adjustments.
Yes. As long as a power supply can be reached to the unit we can install air conditioning systems to these spaces.
Yes we would be happy to carry out services, maintenance checks and repairs on units we did not install. An initial inspection and check will be carried out and this usually resolves the issue at that stage. When you contact us please give as much info as possible including access requirements.
No we do not. Portable units have their uses and can be moderately helpful however we do not recommend the use of them and therefore do not offer this as a service.
It can actually be very affordable. When comparing to the cost of running a central heating system, which can only heat, air conditioning is actually more cost effective and has the benefit of also cooling.
Yes. We will aim to offer you the most competitive rates possible to ensure you are happy with our work. If you sign up to regular maintenance contracts we are able to offer reduced pricing over the year.
Yes. All new installation work we carry out comes with a manufacturer’s guarantee and warranty. It should be noted that warranties are only valid when regular maintenance of the system is carried out (regular can mean either 6 monthly or annual depending on your requirements).
We can guarantee that you will be amazed at how quickly and quietly our systems heat or cool your room. When thermostatically set no energy is wasted as units will only maintain a temperature of your choosing, rather than being on constantly. In fact, as less energy is required to heat your space using air conditioning than with central heating systems the Government has, in their Spring Statement, reduced domestic VAT rates to 0% on new installs.
Having a wall mounted or ceiling unit is relatively discreet and does not take up any floor space. These are our most popular options as they do not interfere with the flow of a room or workspace. Floor mounted units can be slightly bulkier but are still not much larger than an average domestic radiator unit.
In the majority of cases, yes. If you have a unit but you need it relocating (for performance or aesthetic reasons) we can send an engineer to assess your available space and advise you of your options. Please note this may require addition pipework or parts depending on your needs and may incur further costs. Our engineer can discuss all of this with you prior to any further alterations being made.
